Returns & Exchanges
Should you not be 100% satisfied with your purchase Bikini Bods is happy to exchange products purchased.
Customers can return or exchange items within 30 days.
- Notify our customer service team of your request to return and exchange
- enquiries@bikinibods.com.au
- Products must be in original condition, unworn, unwashed and all tags intact.
- Copy of Bikini Bods Receipt must be included.
- Refunds will be only to original form of payment being credit card or PayPal.
If you wish to exchange a product due to incorrect sizing please return product to Bikini Bods and we will ship out required size upon receipt of item.
Please forward all returns and exchanges to;
BIKINI BODS PTY LTD
4/42-46 WATTLE ROAD, BROOKVALE
SYDNEY, AUSTRALIA, 2100
Faulty Product
Should you receive a faulty product please contact our customer service team via email enquiries@bikinibods.com.au and we will always assist to resolving the enquiry.
- GIFT CARDS are non-refundable
- EXCHANGES can only be made if the intended item is available.
- We do not offer exchanges or refunds on SALE ITEMS
- RETURNS POSTAGE will be at your expense.
WHAT YOU MUST DO:
- It is your responsibility to check the delivery (if applicable) before signing for delivery. Any discrepancy in the number of cartons received must be noted on the consignment there. The name of the person receiving the goods must be clearly legible at all times.
- It is your responsibility to check the goods to the invoice within 72 hours of delivery.
- Please include proof of purchase and our admin team will contact you once return item is received.
SHIPPING
Australian Orders;
Standard Shipping via Australia Post. Tracking Number will be emailed to customer.
Australian Orders are expected to be received within 2-4 business days
International Orders:
Free Worldwide Shipping via Australia Post. Tracking number will be emailed to customer once order is dispatched.
International Orders are expected to be received within 8 – 15 business days
Should you not receive a tracking number or have any questions please contact our customer service team at; enquiries@bikinibods.com.au
All orders will be packed and dispatched within 24 hours from receipt of sale.